Top 7 Things to Look for in the Best HVAC Company

Your HVAC system is an important part of your home. In many ways, your family depends on your furnace and air conditioner to work efficiently and at peak performance. Regular HVAC service and inspections are needed to keep your home safe and comfortable. Plus, if your heating or cooling system is more than ten years old, you might be thinking about a replacement soon.

As a result, you might be wondering how to choose the best HVAC company for you. But how can you determine which companies are reliable?

There’s no need to panic. We’ll go over how to find the best HVAC contractor and the top six things to look out for.

1. Professional Experience

If you don’t know how to choose the best HVAC company, one of the first things you should look at is a company’s years of experience.

Let’s say you’ve been searching the internet for “How to find the best HVAC contractor near me.” How many years have those companies been in business? Do they list the year they started operation or the number of customers they have served? Reliable, experienced companies will have already been in business for five years or more.

2. State Requirements

The guidelines HVAC companies need to follow varies across all states. For instance, the required licensure for heating repair in Gastonia, NC, may be different from the requirements one state over.

HVAC technicians have to follow other state requirements regarding insurance, training, and bonding along with licensure. For the most part, professional contractors must have two to five years of HVAC training. These technicians must know how to install, replace, and maintain air conditioning and heating systems, such as heat pumps, ductwork, and air quality services.

3. HVAC Permits

When you choose a licensed HVAC company, the technicians will pull the appropriate permits before performing a scheduled service. 

You shouldn’t trust a company that’s not willing to pull a permit. If they refuse to pull a permit and insist that a permit isn’t necessary, you could potentially risk your family’s safety. Proper licensure ensures that the company you’re hiring is trustworthy and can perform a safe, satisfactory job.

4. Proper Equipment

When determining how to choose the best HVAC company, check every company to make sure they are using the right equipment. HVAC technicians handle many different tools and materials when performing a service.

Some manufacturers dictate which tools a technician needs to use, while certain pieces of equipment may require special training. If a contractor uses the wrong heating and cooling equipment for the job or doesn’t have a specific certification, you could endanger your HVAC system—as well as your home.

5. Safety Procedures

During training, HVAC technicians learn about critical safety issues. This training is necessary because HVAC services involve electricity, open flames, AC refrigerant, sheet metal, and other dangerous materials.

Technicians that are well-trained and experienced will follow safety procedures to keep you, your home, and themselves safe. Before hiring an HVAC company, always know their safety procedures and training requirements.

6. Public Opinion

After you’ve looked at a company’s website and understand their certifications, listen to what the customers that have used their services have to say. In your search, keep an eye out for:

  • Reviews
  • Testimonials
  • References
  • Referrals
  • Photos

The number of reviews about a company can tell you about how long they have been in business and how often they have been referred. Additionally, pay attention to star rankings. If a star rating is high with many reviews, there’s a high probability that the company is reliable and experienced.

You can also browse a company’s social media pages. A company that frequently posts on social media can help you better understand their business, especially if they post photos of their HVAC services.

7. Home Evaluations

Most HVAC companies offer home evaluations to determine which air conditioning and heating systems are best for you. After this evaluation, a technician will give you a written estimate about how much a service will cost. You can collect multiple estimates and compare costs across HVAC companies to decide which price and service best fits your needs.

Besides price, you should consider the energy efficiency ratings of the systems they want to install. For instance, ENERGY STAR® systems will provide your home with the greatest energy savings. If more than one company offers ENERGY STAR® appliances, which one is offering the best price? There are many questions to ask yourself when determining how to find the best HVAC contractor for you.

Schedule Your Service With Us

Now that we’ve reviewed how to choose the best HVAC company, turn to Dilling for all of your HVAC installations and services. 

At Dilling, we understand how difficult it can be to find the best HVAC contractor for your home. That’s why our technicians are Nexstar Certified and educated on top HVAC products. We’ve been serving homeowners for over 60 years and prioritize trust with our customers.

Call Dilling Heating & Cooling for HVAC emergency services in Gastonia, NC. Don’t wait and schedule your appointment today!