Privacy Policy
Effective Date: November 13, 2023
Dilling Heating, Cooling, Plumbing & Electrical respects your privacy and are committed to protecting it through our compliance with this privacy policy.
This privacy policy describes the types of information we may collect from you or that you may provide when you visit the website https://dillingnc.com/ and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This privacy policy applies to information we collect through your access to and use of this website and does not apply to information we may receive about you from third parties.
Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website.
By accessing or using this website, you agree to this privacy policy. This privacy policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the privacy policy periodically for updates.
Information We Collect About You and How We Collect It:
We collect several types of information from and about users of our website, including information:
- Personally identifiable information including without limitation name, postal address, e-mail address, telephone number.
- About your internet connection and the equipment you use to access our website along with usage details.
We collect this information:
- Information that you provide by filling in forms on our website.
- Records and copies of your correspondence including email addresses, if you contact us.
Use of Automatic Data Collection Technologies:
As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This helps us to improve our website and to deliver a better and more personalized service by enabling us to:
- Estimate our audience size and usage patterns.
- Recognize you when you return to our website.
- Keep track of advertisements.
The technologies and services we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
- Flash Cookies. Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see “How We Use and Disclose Your Information” below.
- Web Beacons. Pages of the website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Dilling, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- Google Analytics. Google Analytics uses cookies, and the information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
- Other Tools. We may also use technologies such as Facebook Pixel and Custom Audiences to understand how users are interacting with our advertisements and deliver advertising to you on other sites based on the email address or other personal information you provided to us or through the use of information we received from third parties.
How We Use and Disclose Your Information:
We use information that we collect about you or that you provide to us including any Personal Information:
- To present our website and its contents to you.
- To provide customer service and respond to your inquiries in relation to your use of the website.
- To administer support (via email or phone), improve, optimize and develop the website.
- Perform data analyses to determine, among other measurements, business performance and website performance.
- To fulfill any other purpose for which you provide it.
- In any other way we may describe when you provide the information and with your consent.
We may disclose aggregated information about our users and information that does not identify any individual without restriction. Additionally, we may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To contractors, service providers, and other third parties we use to support our business, who shall be required to maintain such personal information in confidence.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Dilling’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Dilling about our website users is among the assets transferred.
- For any other purpose disclosed by us when you provide the information with your consent.
Finally, We may also disclose your Personal Information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Dilling, our customers, or others.
Data Security:
We have implemented industry-standard measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
Data Retention
Your personal information will be retained for as long as necessary to fulfill the purposes for which it is collected including for the purposes of satisfying any legal, accounting, any legitimate administrative or operational purposes, your requirements, or reporting requirements. When it is no longer necessary to retain your personal information, it will be securely deleted.
Third-party links:
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
California Shine the Light Act:
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at : 2328 East Franklin Boulevard, Gastonia, NC 28054.
Do Not Track Signals:
We honor Do Not Track (DNT) signals and will not plant cookies, use advertising or track you when a DNT browser mechanism is in place.
Children Under the Age of 13:
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at 2328 East Franklin Boulevard Gastonia, NC 28054
Changes to This Privacy Notice:
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in practice. The effective date of any change will be indicated at the top of the privacy policy. Your continued use of the website subsequent to any changes to the privacy notice constitutes your acceptance of the changes. You are encouraged to review the privacy policy each time you visit the website.
Contact:
If you have any questions regarding this Privacy Policy, you may contact us using the information below
Dilling Heating, Cooling, Plumbing & Electrical
2328 East Franklin Boulevard
Gastonia, NC 28054
United States